The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Research store product range.
|
|
Develop product knowledge by accessing relevant sources of information. Completed |
Evidence:
|
Research comparisons between products according to product information. Completed |
Evidence:
|
Demonstrate accurate operation and use of store products. Completed |
Evidence:
|
Recommend video and DVD products and accessories.
|
|
Apply product knowledge to advise customers and other staff members on available product range. Completed |
Evidence:
|
Provide accurate information to customers according to legislative requirements. Completed |
Evidence:
|
Advise on membership.
|
|
Convey membership application terms and conditions to customer. Completed |
Evidence:
|
Maintain security of customer details according to legislative requirements and store policy and procedures. Completed |
Evidence:
|
Check membership details for restricted access prior to rental according to legislative requirements and store policy. Completed |
Evidence:
|
Apply store video hire and return procedures.
|
|
Visually inspect movie and game media for damage prior to hire. Completed |
Evidence:
|
Complete movie and game hire procedure according to store policy. Completed |
Evidence:
|
Request proof of age and refuse hire, if applicable, according to legislative requirements and store policy. Completed |
Evidence:
|
Acknowledge movie and game returns and accurately update customer details on record system according to store procedures. Completed |
Evidence:
|
Visually inspect returned movie and game media for damage and rewind videos if required. Completed |
Evidence:
|
Replace damaged or torn covers and slicks as required. Completed |
Evidence:
|
Remove faulty or damaged stock from circulation according to store procedures. Completed |
Evidence:
|
File returned movies and games or replace on for hire displays according to store policy. Completed |
Evidence:
|